Please give at least 24 hours notice if you need to cancel or reschedule your appointment. If you cancel or reschedule within 24 hours of your appointment time, you will be charged 50% of the service cost. If you no-show, you will be charged 100% of the service cost.
All appointments have been designed to allow appropriate time for each service. By arriving late, you limit my ability to offer you the best possible experience. Late arrivals beyond 15 minutes will be considered a late cancellation and are subject to a charge of 50% of the service cost.
FILLS VS. FULL SETS
You are required to have at least 40% of your extensions remaining in order to be considered for a fill service. If you come in for a fill with less than 40% left, you will be charged for a full set. Any fills scheduled past the 3 week mark will be considered a full set.
If you had your lashes done by another artist and would like to have them filled, the appointment must be booked as a transfer fill. No exceptions. There are a number of factors that make filling another artist's work more complicated and time consuming. If your lashes have been applied properly then I will be able to fill them, but if they are not I will advise a removal and new full set.
All lash clients must arrive with a clean lash line, free of makeup and buildup. This means routinely and adequately following aftercare instructions and cleansing your lashes. In order to preserve the health of your natural lashes and to maintain the ability to perform the service (new extensions will not adhere correctly to dirty lashes) your appointment may be cancelled and charged a fee.
All scheduling is done online through a scheduling service. It is advised to schedule 2-4 appointments in advance to ensure availability.
Failure to pay, late cancellations or missed appointments will result in suspension from all booking services until the issue is resolved.
Pricing and policies are subject to change at any time. Please stay updated by reading emails from Maven Beauty Bar or checking this section for changes.